国家开放大学2022年秋《管理英语4》单元自测2[答案]

国家开放大学2022年秋《管理英语4》单元自测2[答案]

正确答案:B

单元 自测2（10分）
试卷总分:100 得分:100

一、选择填空题（每题10分，共5题）

1.— If you can't say what you've come to say at the meeting, what's the point?

—____________________,but I think you might need to change your approach somewhat.
A.I am not sure
B.I can see that
C.I know that

2.—____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caused a lot of friction among the team.
A.What would you
B.Will you
C.Are you able to

3.Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.
A.when
B.that
C.who

4.If demand is rising but the firm __________ from? communication failure, then stocks will fall and there will be understaffing.
A.has been suffering
B.is going to suffer
C.is suffering

5.I think the primary ______factor is there's been so much absence lately.?
A.contributing
B.causing
C.affecting

6.二、阅读理解：根据文章内容，判断正误（共50分）。

Habits of Highly Effective Communicators


　　It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:

　　1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.

　　2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.

　　3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.

　　4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.

　　5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.

操作提示：正确选T，错误选F。

Communication and leadership don't always go hand in hand. 1

2. The say-do gap happens when people misunderstand their leader's intention. 2

3. Using technical jargon makes a leader convincing. 3

4. Communicating sincerely is always the best. 4

5. Observation is as important as communication when you want to know what people really think. 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F

国家开放大学2022年秋《管理英语4》单元自测2[答案]历年参考题目如下：

国开22年春《管理英语4》Unit 7 形考成绩_单元自测7（10分）[答案]

试卷总分:100 得分:100

一、选择填空题（每题10分，共5题）

1.— Have you already paid? What's my share of the bill？

— _________. It wasn't very much.

A.It's my share

B.None of your business

C.Don't worry about it?

2.— Sorry for being late. I should have called you earlier.

—__________. I've just arrived

A.That's no trouble

B.You are welcome

C.That's all right

3.All the _____ guests are seated in the front row.

A.?distinguishing

B.extinguishing

C.distinguished

4.Their economy is export ______.

A.oriented

B.orientating

C.orientation

5.The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

A.for

B.why

C.that

6.二、 阅读理解：根据文章内容，判断正误（ 共 50分）。

Create a Positive Workplace Culture

　　 In competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence. ?

　　 Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.

　　 An effective leader sets the tone for the team, encourages a positive workplace culture and is able to bring about cultural change.

　　 Workplace culture is made up of the shared attitudes, beliefs, behaviors, values and expectations that influence the way people work in the workplace. ? It is “the way we do things around here”.

　　 Some cultural aspects are understood by all and are obvious such as turning up for wok on time, while others may be "unwritten rules" that are not so obvious for example how personal issues are?resolved with work colleagues.

　　 Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace. ? There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however,?control how they respond to these factors.

　　 Those companies that do create positive workplace environments develop a reputation in their community as being ‘good to work for' and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change.

　　 Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them.

　　 For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas.

　　 Working through these steps will help with developing a positive business culture.

?

操作提示：正确选T，错误选F。

1. A positive work culture will give workers more satisfaction.

2. Positive cultures have a lot to do with leadership vision and values.

3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.

4. In competitive markets, leaders are under more and more pressure to keep a positive work culture.

5. Positive work culture can be built in a short period of time.

(1).

A.T

B.F

(2).

A.T

B.F

(3).

A.T

B.F

(4).

A.T

B.F

(5).

A.T

B.F

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