国家开放大学24秋《管理英语3》单元自测7（形考占比10%）[答案] 题目类型： 单选题 题目： —________________aboutitnow?—everytimeacustomerhascomplainedwe'vefollowedourstorepolicyandofferedthemanexchangeorafullrefund. 选项
国家开放大学24秋《管理英语3》单元自测7（形考占比10%）[答案]
题目类型：
单选题
题目：
—________________ about it now? —every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
选项：
what's the plan
what's be doing
what's being done
题目类型：
单选题
题目：
—what's the latest situation with all these customer complaints we've been receiving? —___________the quality of the material has not always been up to standard.
选项：
i believe
i'm afraid
i think
题目类型：
单选题
题目：
our new school building is __________ construction.
选项：
under
in
having
题目类型：
单选题
题目：
let's go ______ the reports on the latest work.
选项：
over
with
to
题目类型：
单选题
题目：
a chinese company is going to _______ over the well-known japanese company toshiba corporation.
选项：
get
take
turn
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __1__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __2__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __3__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __4__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __5__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
完形填空
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5
选项：
题目类型：
单选题
题目：
—________________ about it now? —every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
选项：
what's the plan
what's be doing
what's being done
题目类型：
单选题
题目：
—what's the latest situation with all these customer complaints we've been receiving? —___________the quality of the material has not always been up to standard.
选项：
i believe
i'm afraid
i think
题目类型：
单选题
题目：
our new school building is __________ construction.
选项：
under
in
having
题目类型：
单选题
题目：
let's go ______ the reports on the latest work.
选项：
over
with
to
题目类型：
单选题
题目：
a chinese company is going to _______ over the well-known japanese company toshiba corporation.
选项：
get
take
turn
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __1__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __2__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __3__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __4__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
单选题
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5 __5__
选项：
trying to understand and solve the problem
talking to the supplier
making complaints to the store
offering customers an exchange or a full refund
reporting the quality problem to the manager
题目类型：
完形填空
题目：
二、听力理解 听对话录音,根据对话内容,找出"column a"中的各方是如何应对产品质量问题的(每题10分). 音频 操作提示:通过下拉框选择题目的正确答案. column acolumn b customers 1 2. the store 2 3. the purchasing department 3 4. the manager 4 5. frank 5
选项：
